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AUTHOR
彭達智.
TITLE
旅遊與款待科: 課題四. 客務關係及服務 / [作者,彭達智 ; 顧問, 鍾德偉及謝思明].
IMPRINT
[香港] : 教育局課程發展處個人、社會及人文教育組, 2009.
DESCRIPTION
vii, 116 p. : col. ill. ; 30 cm.
NOTE
Also issued in English under title: Manual on module IV : customer relations and services.
NOTE
Includes bibliographical references (p. 108-115).
SUBJECT
Tourism -- Customer services -- Study and teaching (Secondary) -- China -- Hong Kong.
SUBJECT
Tourism -- Study and teaching (Secondary) -- China -- Hong Kong.
SUBJECT
Tourism.
DISCIPLINE
Tourism and Hospitality Studies.
OTHER AUTHOR
Hong Kong (China). Curriculum Development Institute. Personal, Social and Humanities Education Section.
OTHER TITLE
Manual on module IV.
OTHER TITLE
客務關係及服務 .
OTHER TITLE
旅遊與款待科. 客務關係及服務 .
OTHER TITLE
課題四. 客務關係及服務.
ISBN
9789888019144.
Location
Call Number
Status
STAFF
TOU/MAN 4238 c.1
Due: 2014-12-15
STAFF
TOU/MAN 4238 c.2
Due: 2014-12-15
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