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AUTHOR
Penfold, Paul.
TITLE
Tourism and hospitality studies : manual on module IV -customer relations and services / by Paul Penfold.
IMPRINT
[Hong Kong] : Education Bureau, 2009.
DESCRIPTION
vii, 111 p. : ill. ; 30 cm.
SUBJECT
Customer relations.
DISCIPLINE
Tourism and Hospitality Studies.
OTHER AUTHOR
Hong Kong (China). Education Bureau.
OTHER TITLE
Manual on module IV -customer relations and services.
ISBN
9789888019137.
Location
Call Number
Status
STAFF
TOU/MAN PEN c.1
Available
STAFF
TOU/MAN PEN c.2
Available
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